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Privacy Policy

YOUR PRIVACY MATTERS TO US

To provide you with the best possible care, it is essential that we have access to your personal information and personal health information.

The mission of Family and CoParenting Enrichment Services (f.a.c.e.s.) is to enhance family communication and functioning using a psycho-educational approach focusing on healing family relationships. We collaborate with the community, judges, lawyers, and mental health professionals to promote healthy family interactions by giving evidence-based parenting programs, anger management strategies and conflict resolution skills. Services, provided in both English and Spanish, include:

f.a.c.e.s. is committed to providing a safe website for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The f.a.c.e.s. partners comply with the U.S. Federal privacy standards, laws, and regulations. We collect, use, disclose, retain, and protect your information under Health Insurance for Portability and Accountability Act of 1996 (HIPAA).

There may be links from our websites to other websites; note that this Privacy Policy applies only to our websites and not to websites of other agencies to which our websites may be linked. You must check on any linked websites for the privacy policy that applies to that website and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked website. These links to other websites are provided as a convenience and are for informational purposes only.

Although you are not required to register to access our websites, you may be asked to provide us with personal information when you visit certain sections of our websites. Your use of our websites signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our websites. Your continued use of the websites signifies your acceptance of these terms and any changes in effect at the time of use.

We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, Pre-Enrollment forms and the like. We may also ask you to provide additional information such as your phone number if you have pre-enrolled for services and/or e-mail address if you want to obtain additional services, information, or to resolve complaints or concerns. All user data is physically stored within United States as per healthcare and privacy regulations.

COOKIES

f.a.c.e.s., in common with many website operators, may use standard technology called “cookies” on its websites. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of the websites may not function properly if you do so.

USE OF INFORMATION

We use the information we collect from you only to:

DISCLOSURE OF INFORMATION

We will not disclose your information to any third party without consent except where required by law, where failure to do so might result in serious injury or death of self or others, or where there is knowledge of suspicion of child or elder or vulnerable adult abuse.

PROTECTION OF INFORMATION

Our Commitment to Security: We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

Storage of Information: Personal information you share with us is stored on our database servers within U.S or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.

POLICY CHANGE

If we alter our Privacy Policy, any changes will be posted on this page of our website so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it.




 

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